Got a question? We’ve got you.
Returns

What condition do tyres need to be in for a return?

Return condition requirements

To be eligible for a return, tyres must be in the same condition as when you received them:

  • Unfitted — Not mounted on a wheel or rim
  • Unused — Not driven on, even briefly
  • Unmarked — No mounting marks, scuffs or bead damage
  • Undamaged — No cuts, punctures or structural damage

Tyres that show any signs of having been fitted, used or damaged cannot be accepted for return.

Back to Help Centre